Expert Resume/CV

Ms. Coates is the President of Blue Silk Consulting. She is a seasoned executive with an MBA, 25+ years of experience in Supply Chain Management, Project Management and ERP Systems Consulting. Ms. Coates has consulted with global and domestic clients on systems and processes. She has considerable international experience and has worked for extended periods in Asia and Europe. She has extensive knowledge and experience in manufacturing and outsourcing in China. She has authored an Amazon.com Top Seller book: 42 Rules for Sourcing and Manufacturing in China. (Oct, 2009)

Ms. Coates is the President of Blue Silk Consulting.  She is a seasoned executive with an MBA, 25+ years of experience in Supply Chain Management, Project Management and ERP Systems Consulting.

Ms. Coates has consulted with global and domestic clients on systems and processes.  She has considerable international experience and has worked for extended periods in Asia and Europe. 

She has extensive knowledge and experience in manufacturing and outsourcing in China.  She has authored an Amazon.com Top Seller book: 42 Rules for Sourcing and Manufacturing in China. (Oct, 2009)

As an Expert Witness, Ms. Coates has:

·       Assisted attorneys in their understanding of relevant supply chain operations and practices in sourcing, logistics, distribution, manufacturing, inventory and import/export trade compliance

·       Opined on:

–   Project Management for enterprise software (ERP)

–   China sourcing and manufacturing

–   Software patents and copyrights

–   Sales channel distribution and compensation

–   Inventory tax

–   Manufacturing operations

–   Global manufacturing/production

–   Transportation and logistics, 3PLs and Freight Forwarders

·       Developed expert written reports and research briefs

·       Testified in depositions, arbitration

·       Testified at trial

·       As a President and Founder at Blue Silk Consulting, she is responsible for selling and delivering Supply Chain, Project Management and Business Process Reengineering consulting. Ms Coates is an expert in sourcing and manufacturing in China and in global supply chain matters.

·       As Senior Director, SAP America, she was responsible for managing business consulting and implementation teams for SAP’s Fortune Global 50 accounts. 

·       As the National Supply Chain Practice Leader at Answerthink, initiated and grew the Supply Chain practice to include management consulting solutions and ERP software integration. Supply Chain included Forecasting and Planning, Manufacturing, Inventory Management, Warehousing, Import / Export, Logistics and Transportation.

·       As Senior Manager at KPMG Peat Marwick, led the west coast National Logistics Practice.  Delivered consulting engagements throughout the world, including a 5-month project in Seoul, Korea. She was a member of the Global Supply Chain SWAT team, developing approaches and addressing the needs of global 500 clients.

·       As a Regional Logistics Manager at Hewlett-Packard, was responsible for internal Supply Chain and Logistics consulting at 17 HP divisions. Acted as a representative for corporate policies and programs as well as a project leader and coach for innovative projects in supply chain, channel distribution and trade compliance.

·       As Materials and Transportation Manager at Cubic Corporation, was responsible for managing production inventories, Shipping and Receiving and the transportation of inbound raw materials and finished products shipped to commercial and Department of Defense customers.

§  MBA in Finance and Operations Management from the University of San Diego Graduate School of Business

§  Bachelor of Science in Business Logistics from Arizona State University WP Carey School of Business

Credentials, Certifications

Ms. Coates is a Licensed United States Customs Broker and an Area Response Designee, US Department of Transportation and Federal Emergency Management Agency.

She is a credentialed Adjunct Professor of Business, California Colleges and Universities.  Over 10 years, she taught:

·       Management and Supervision

·       Supply Chain Management

·       Logistics and Distribution

·       Statistical Analysis and Decision Making

·       World Class Manufacturing

·       International Business Management

·       Importing and Exporting

Ms. Coates has lectured at the Drucker School of Management at Claremont University; University of San Diego, Arizona State University, Northwestern Polytechnic University, Herguan University.  In addition, she has taught Management and Supply Chain courses on site at many Silicon Valley companies.  She also delivers public workshops on Sourcing and Manufacturing in China (in the US and Asia).

Ms. Coates is a Board Member at the University of San Diego Supply Chain Institute. She is active in the Council of Supply Chain Management Professionals, the Institute for Supply Management.  She frequently speaks at conferences and seminars. She is a member of China Business Network, Internationalization Engineers of Silicon Valley and a Past President of World Trade Association. She is an active coach, mentor and blogger on Seeds for Success, an entrepreneur network, and MicroMentor, for small business start-ups.

Ms. Coates is a member of Reuter’s Insight, a Community of Experts; and Gerson Lehrman Group Experts where she consults on Supply Chain matters.

Ms. Coates has published and presented at many forums and for print medium, including the following:

§  42 Rules for Sourcing and Manufacturing in China  – Oct 2009.  Amazon Top Seller at www.Amazon.com

§  University of San Diego Supply Chain Institute, May, 2012 Keynote Address:  “Survival Rules for Sourcing and Manufacturing in China”

§  “9 Rules for Logistics in China” - China Business Review, April-June, 2012

§  Bloomberg Conference on Private Equity in China, Feb 2012, “The Rise of Chinese Consumerism”

§  University of San Diego Supply Chain Institute, Oct, 2011 “What You Need To Know About China”

§  “Undulating Global Supply Chains” -  Lehigh University Press, CVCR Spring, 2011

§  “Why China Isn’t Ready for Lean Manufacturing” – CHaINA Magazine, Shanghai, June-July, 2010

§  “Quality Fade in Low Cost Manufacturing Countries”-  Lehigh University Press, CVCR Spring, 2010

As an Expert Witness, Ms. Coates has:

·       Assisted attorneys in their understanding of relevant supply chain operations and practices in sourcing, logistics, distribution, manufacturing, inventory and import/export trade compliance

·       Opined on:

–   Project Management for enterprise software (ERP)

–   China sourcing and manufacturing

–   Software patents and copyrights

–   Sales channel distribution and compensation

–   Inventory tax

–   Manufacturing operations

–   Global manufacturing/production

–   Transportation and logistics, 3PLs and Freight Forwarders

·       Developed expert written reports and research briefs

·       Testified in depositions, arbitration

·       Testified at trial